> For the complete documentation index, see [llms.txt](https://docs.chargebase.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chargebase.co/chargebase/readme.md).

# Chargebase

Chargebase is a chargeback management platform that helps merchants prevent chargebacks before they happen and win more disputes when they do.&#x20;

We integrate directly with the issuer networks from Verifi (a Visa company) and Ethoca (a Mastercard company) to catch disputes early and resolve them fast. Through Verifi CDRN and Ethoca Alerts, Chargebase can intercept disputes in real time and auto-refund or take action before they become chargebacks.&#x20;

<figure><img src="/files/MxAcIt2G8yrzSImB7WgB" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.chargebase.co/chargebase/readme.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
